The Oakley Brown Pharmacy Group is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product you have purchased online, please call us on 0800 639 274 Monday-Friday between 9:00am and 5:00pm. Please leave a message if we are not able to answer your call and we will call you back.
We are happy to accept returns provided the purchase was made within the last 7 days. All items returned are to be in the original condition, unused and in the original packaging.
To help us provide better products, product information and service moving forward we appreciate a brief explanation relating to the reason for the return. We will then ask you to return the product to us and we will discuss sending a replacement products, or providing an online credit or refunding the purchase price to your credit card.
Items of a personal nature cannot be exchanged or returned, unless the product is faulty.